The board plans the agenda for the conference based on prior experience and input from the attendees. Each year when the conference closes, the surveys are reviewed to determine if there should be any adjustments to venue, number of breakout sessions, content of both the main session (all attendees are present), content of the breakout sessions (Front Office, Accounting, Technology, and Claims).
In the main session, the meeting is brought to order and there are introductions of attendees. This is usually accomplished with some style of an ice breaker. The group always tries to keep the event light and fun. It has been recognized that the best form of sharing is for the users to prepare and present success stories. There are typically four to eight of these at each meeting. VRC then presents updates to accomplishments for the year and plans for the future. Certificates of Completion are presented to those that have completed a track in the VRC University program.
The content of the various breakout sessions change each year. The common theme is that there is always a session for training and a round table discussion. The groups also get together to vote on recommendations for VRC to consider for enhancements to products. These are known as the Top Ten requests.
Voting on Board positions occurs prior to the closing of the conference. You will have a chance to nominate (even yourself) VIP Board members. A ballot will be presented and you will cast your vote. The tally is quickly accomplished and the new Board members are presented. This is also a good time to offer your assistance as a co-chair.
Evening activities are included with the annual events. There is an excursion the first night that is usually theme based and off-site (transportation provided). The awards dinner is also included. The board, presenters, planners, sponsors, and other associates are appreciated along with a raffle of prizes funded by group sponsors.
For more information regarding the VIP Users’ Group, please contact us at 818-707-4295 or contact@vrcis.com.